02070784153
Services
Designed from the ground up, we offer services designed to support
every aspect of your IT needs. Tap into our knowledge, expertise and
innovation to access and apply technology in new ways, evolve your systems, optimise operations – and keep things up and running smoothly.
You’ll be pleased to hear we don’t just jump in or apply a cookie-cutter approach to service delivery. We employ a design, deploy, operate and improve philosophy to everything we do – ensuring we always put your needs first.
Formed to provide technical consultancy and Agile services to corporate IT Organisations, we now provide full IT services directly to a wide variety of organisations,We believe in combining knowledge, methodology and experience to make ideas successful
​
Open Rainbow offers the right solutions for your business which starts with understanding your current and future requirements. Our highly trained team will work with you to determine the most effective way to access your business critical applications focusing on performance and availability for those who should have access and providing the best security against those who shouldn’t!
​
​We don’t always follow convention, default to the latest technologies or only select solutions from the biggest vendors. First we listen. We get to know you and your business. Then we use all our experience to design, build, implement and support solutions that work for you today – and offer opportunities to grow tomorrow. It’s why our clients trust us, and why we’re growing rapidly through recommendation
​
Open Rainbow can help decide what is right for you. We have a number of solutions that will suit your business whether you choose to locate your data on a hyper-converged infrastructure, on premise or prefer to access everything via the Cloud we can help make that transition.
INFRASTRUCTURE SERVICES
We’ll help you harness the power of emerging technologies while getting the most out of your legacy environments. Whether that’s fixing problems when they occur – or optimising capacity and availability.
Support and Maintenance
We provide efficient and responsive multi-vendor support and maintenance that gives you a guaranteed response within a defined service level agreement.
Contract Management
We give you complete visibility and control of the contract management process, maximising operational performance and compliance and ensuring that all your supplier contracts support the needs of the business.
Break/Fix and Monitoring
We’ll ensure your IT environment is monitored 24/7, initiating proactive maintenance when it’s needed and in a timely manner to minimise the risk of minor issues escalating into bigger problems. That includes keeping an eye on your inventory – ensuring planned upgrades take place on schedule – to ensuring critical housekeeping activities happen when they should (like your automated back-up).
Server and Desktop Virtualisation
We’ll help you implement a new model of IT service delivery that overcomes the limitations of outmoded hardware-centric architectures. Giving you automated operations management that drives new levels of resource utilisation and workforce productivity.
Hosting and Cloud
Whether you need virtualised hardware resources or cloud hosting services, we’ll ensure you get all the scalability and flexibility you need to perform while taking care of security and privacy.
MANAGED SERVICES
Managing IT assets can be a resource heavy job, with on-going issues and routine tasks taking up valuable time. Our managed services are designed to lighten the load, mitigate risk and give you round-the-clock IT support – releasing your teams for more strategic activities.
Business Continuity​
We’ll monitor your IT environment 24 x 7, ensuring any infrastructure event is detected and alerted in real-time to minimise the risk of downtime or unexpected disruptions.
​
Disaster Recovery
Our disaster recovery services safeguard your key business data and applications and shorten the recovery process. From testing your disaster recovery plan to undertaking remote mirroring for data recovery, we’ll ensure you overcome disruptions fast.
​
LifeCycle Management
We’ll help you meet user expectations, maintain availability and keep costs down by regularly reviewing and assessing the state of your IT infrastructure – ensuring it’s configured to perform.
​
Remote Support
Eliminate day-to-day concerns with instant access to a team of professionals and specialists who understand your systems and core business processes.
​
Service Desk
Giving you a single point of contact for support, we’re on hand 24/7 to resolve faults and deal with any issues, incidents or requests.
​
Infrastructure Maintenance
We’ll make sure your infrastructure assets are maintained to ensure performance capability and availability is assured at a constant rate, for longer. From configuration conformity testing to device driver renewal and hardware/software upgrades – we’ll undertake it for you.
PROFESSIONAL SERVICES
Our IT professionals and project management teams will determine where you are, where you want to be – and how to get there. They’ll work with you every step of the way, from defining your goals – to procurement, deployment and beyond.
End User Computing
We’ll help you deliver the applications, data and mobility your people need to work more effectively. We work with leading vendors like VMware, Microsoft and Oracle to give you the broadest choice of end-user computing technologies on the market today.
​
Server Virtualisation
Bolster IT efficiency and flexibility with faster application deployment and consolidate more workloads on fewer servers with an on-premise or in-the-cloud virtualisation solution. We utilise enterprise-class platforms from Microsoft and VMware that reduce capital and operational expenses, while reducing planned and unplanned downtime.
​
Unified Communications
We’ll help you enable collaboration in real-time with innovative UC technologies from Cisco and Microsoft that deliver tangible cost savings, drive enhanced engagement, and allow your people to work smarter.
​
Storage
High application up time, simplified data management and enhanced business agility. It’s all possible with technology from the likes of NetApp and Hewlett Packard Enterprise. Backup and Recovery
​
Data Centre
Utilising enterprise class technology from HPE, VMware, Cisco and EMC we’ll create an advanced and highly reliable and resilient infrastructure that’s appropriate for your needs today – and into the future.
​
Routing and Switching
Switches and routers are the building blocks for all your business communications – from data to voice and video to wireless access. We’ll help you improve network security and availability, and keep remote workers connected, utilising solutions from leading vendors like Cisco, Hewlett Packard Enterprise, IBM and Dell.